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Three-time NHQ Award-winner Charter Homes & Neighborhoods shares the lessons from their three-year quality journey.
Charter Homes & Neighborhoods garnered a Silver National Housing Quality Award by, among other things, offering timely designs that exactly meet their markets
For Lancaster, Pa.-based Charter Homes & Neighborhoods, customer satisfaction is more than great service and warranty — it’s about making the homebuying experience something truly special
Esprit de corps and solid marketing power continuous improvement
Knowing what to do and getting it done
Widespread use of data promotes truth instead of myth, plus better evaluation of cost control, customer satisfaction, and even quality of life at work.
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