Building Operations Immigration Evolution: Common sense from an unlikely source Ed is a close friend of mine. He’s 33. He’s married with two daughters, ages 7 and 4. He works two jobs. He’s active in his church. ...
Building Operations Why Starbucks and The Container Store are laughing at you Starbucks and The Container Store think you’re a joke. OK… maybe not you specifically. They think your training program is. Laughable...
Customer Satisfaction Life, Liberty and the pursuit of Happiness I have taken quite the respite from my blogging activities, despite statistics that showed a growing readership. For whatever reasons, I...
Building Operations How Tom Hanks can double your leadership potential The Love Boat Bosom Buddies Taxi Happy Days Family Ties Splash Bachelor Party The Man with One Red Shoe ...
Building Operations You're a chicken: The Evolution of Purdue Safety Spanish When it comes to learning – you’re a chicken. A free-range chicken, to be more specific. I’m not implying you are frightened. Not a “chicken...
Quality Management Silver Bullets In business so often what one wants is a silver bullet, that one solution that will solve everything, improve the whole business in one...
Building Operations The curious case of Mel Tucker: NFL coach, language learner Mel Tucker is the new Defensive Coordinator for the Chicago Bears. In theory, that’s a good gig. Less so when you consider the Bears...
The Lean Builder Sales Fulfillment's Missing Link A builder’s ability to proactively manage a customer from contract through close with every option and selection made on time profoundly impacts the bottom line
Quality Management BENCHMARK Roundtables 2013 BENCHMARK Roundtables 2013, November 6th & 7th 2013 Scottsdale AZ Professional Builder Hosts Leading Builders in One-day Peer-to-peer...
Building Operations Man up, Funnyman (You too, Funnywoman) There’s a lot of testosterone on the jobsite. And there’s always plenty of stress. This can be an explosive combination. This is why...