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Quality Management

We have all heard of ‘they’ or ‘them’! You know, ‘they’ never give us enough material to do the job. ‘They’ didn’t leave it ready for us...

The Sweet Spot

Is this the year employees walk?

Employers have had it pretty good the last few years when it comes to managing employee turnover and keeping workers happy. The state of...

Quality Management

In this free book, leaders of Baldrige Award winning, World Class, organizations from all sectors share their success stories and eye...

The Sweet Spot

IBS Pre-Show Thoughts and Observations

Having arrived in Orlando for the International Builders Show and NAHB Winter Boards, a few quick updates and observations: Still no...

The Lean Builder

There is nothing in homebuilding that makes less sense than purchasing by the square foot and it is a big obstacle in Lean implementation....

Quality Management

This case study details the implementation of an extensive program of quality management at Wathen-Castanos, including training, the...

Building Operations

Do your Sales people act like this?

Recently I visited a host of builder sites in Florida. My objective was to have a direct comparison of many builders’ models, sales...

Quality Management

Quality culture is essential not only to implement and establish quality management in an organization but also to sustain it. A Quality...

Building Operations

Don't encourage bad bird behavior!

I recently made the decision to relocate from Rochester, New York to Sarasota, Florida. Leaving annual accumulations of snow averaging 130...

Design

The Lean Builder: Fixing Architecture I

In my blog two weeks ago, I launched into a tirade about how so many residential architects are not doing their job. Each week, I link this...

Home Builders Institute's Schools to Skills Grant Application Open Through December