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Customer Satisfaction

How Home Builders Can Deal With Difficult Customers

Every home builder has stories about clients who make the home building process more complicated. When conflicts arise, finding a satisfactory resolution depends on how well the builder and his team are prepared to respond

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Master Planned Communities

In-Demand Community Amenities for a Changing Consumer Base

From co-working spaces to concierge services, master plan and rental community developers are testing out new community amenities to accommodate residents' changing lifestyles

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Design Best Practices

How to Transform Unused Home Amenities

Neglected home features are a waste of space, but they can be avoided with these tips from Housing Design Matters

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Builder of the Year

2012 Builder of the Year: Toll Brothers

Arguably better than any of the Giant builders, Toll Brothers built a business that was ready to absorb and pivot from the historic downturn to a new market.

Key Toll Brothers executives (l. to r.): Martin Connor, CFO; Ed Weber, regional

Technology

ChatGPT Writes: Tips for Building a Custom Home on a Budget

Learn how to build a custom home on a budget with these tips for builders, including creating a d

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Management

Home Builder Customer Loyalty Begins With Trust

Customer trust builds loyalty, which is essential for your business for a host of reasons

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RECENT ARTICLES

Education + Training

Home Builders Institute's Schools to Skills Grant Application Open Through December

Market Data + Trends

As Mortgage Rates Rise, Buyers Lose Purchasing Power

Build to Rent

Renters Are Choosing Single-Family Homes for These Features

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