MORE IN CATEGORY
ADVERTISEMENT
Residential Products Online content is now on probuilder.com! Same great products coverage, now all in one place!
NRS Corp. asked buyers how long it took their builders to correct all identified walk-through items. Nearly half (44.2%) had unresolved items more than 30 days after move-in - startling given that long wait times are strongly correlated to low customer satisfaction. If your company completes open items in 0-10 days, you are doing better than most and likely earn more referral sales.