The Lean Builder Defining Value to the Customer One person's better value can be another's substandard. So how do you define value to the customer?
The Lean Builder Consider True Value Before Switching Suppliers or Products There's waste, and then there's waste-mistaken. Builders must learn the difference
The Lean Builder A la carte insanity – Could it happen in home building? It’s hard to say who has taken the “a la carte” mentality to the most absurd level, the airlines or the rental car companies. Pay for food,...
The Lean Builder Down Under II I just finished a day in Australia, working with suppliers and trades in one-hour Lean meetings. Guess what? If not for the accent, local...
The Lean Builder Wonder Down Under For more than 20 years, I have traveled the U.S. and Canada almost weekly. One-hundred nights or more in hotel rooms is not so much fun, but...
The Lean Builder First, Do No Harm Hoping for something provocative to read on a long trip, I picked up a book of short essays by Kurt Vonnegut. I have always felt an...