Luring prospects into sales offices costs builders and developers big marketing bucks, and many overlook their best and most economical resource: their customers.
While the land buy sets the stage for profit potential, direct construction costs are the major variable that actually determines what the profit will be
Customer satisfaction comes down to individual decisions made by employees and trade contractors, beyond all of the industry best practices imposed from above.
Job-site communication can be a problem if workers, foremen and superintendents are not somewhat familiar with construction terms in English and Spanish.