Customer Satisfaction How Do You Measure the Customer Experience? In the Consumer Age, go beyond standard buyer surveys to understand the whole customer journey
Quality Matters Limit Cracks in Construction: Mind the Gap Between Building Materials The expansion gap between dissimilar materials is a critical detail that can prevent costly callbacks and warranty headaches for home builders
Sales The Best and Worst Times to Sell a Home Time of year can have a big effect on the demand for and profits from a home for sale, Business Insider reports. ATTOM Data Solutions...
Financing The 25 Most Expensive Places to Live The most expensive places to live in the U.S. are often coastal towns where homes are too expensive for local salaries, HousingWire reports....
Financing Mortgage Rates Fall to Another Low The 30-year fixed-rate average fell to 3.55 % this week, its lowest level since November 2016, the Washington Post reports. The 30-year...
Trends Doubled-Up Households Increase in Colorado The number of adults living with other adult family or friends is increasing in Colorado, despite low unemployment and foreclosure rates,...
Decking + Railings 9 Clever Systems for Installing Decks With a Hidden-Fastener Look A well-designed deck is still one of the most popular outdoor amenities among homeowners, and one of the hottest ways to install one is with...
Sales Are Bidding Wars Over? Bidding wars have dramatically decreased from a year ago, with only 11% of properties in July receiving multiple bids, the New York Times...
Business Management Recession Survival Tactics for Home Builders How do you prepare for a downturn? Battle-hardened industry pros offer their insights and advice
Modular Homes The Framer Who Went Modular: Q+A With Nathan Young of ModsPDX By rethinking his approach to legacy building methods, Nathan Young is achieving greater efficiencies and lower production costs
