Management Grayson Homes Geared to Growth 2004 NHQ Silver Award recipient wins in the race that never ends.
Management What is Quality? Depending on when you ask it, this ticklish question has many answers. Just be sure to ask the right people.
Management Control Sales, Marketing Costs Sales and marketing costs should be held to 6% of home building revenue, but builders have a hard time hitting that target.
Management Big Growth Plans Laing's new infill and luxury divisions are in place. San Diego and California's Central Valley might be next, and that's not all.
Management Do the Right Thing From land acquisition to customer service, this simple concept drives Laing's production processes.
Management Selling a New Process Laing courts home shoppers with a new premise: The competition is resale homes and current residences, not other new home builders.
Management Coach Larry's Can-Do Culture Larry Webb began his coaching career in 1971. His approach hasn't changed much, and the team is still winning.
Management Taking the J.D. Power Cure Perhaps most important, J.D. Power and most other customer satisfaction surveys miss the most critical factor of all because it's so hard to measure, and that is the impact of relationships.
Management 2004 Looking Good as Well Thanks to demographic changes projected for the next decade, single-family home construction should be even more robust than during the past decade.
Management Immigration to Change Product The ability of U.S. cities to compete in a global economy depends on their willingness to embrace growing diversity in population and lifestyles.
