Home building companies with the highest customer satisfaction ratings have experienced little decline in their stock prices compared to companies not known for outstanding customer service.
This month's "In My Own Words" has Pringle Development's Joe Ziler sounding off on what the firm uses in their homes
An assessment can quickly provide information not obtainable other ways and allows home building employers to compare applicants against industry and peer benchmarks.
Very few new homes have been bought in the last year; hundreds of thousands, though, have been sold. If you don't quite get that statement, ask your salespeople. They understand it. They see it every day. Over the last year, we have tended to point a
This builder asked its suppliers and trades to help it identify waste in processes, materials and labor using a structured process. The message from the builder was "Help me preserve my margins without cutting yours." The effort resulte
Every home builder, especially those past 50 years old, should be training a successor in the art and science of running the company
The goals of the new home sales professional are to understand the priorities of the customer and build builder value. You cannot wait for customer questions to begin this process.
One size does not fit all when it comes to home buyers and their preferences. Data from the Joint Center for Housing Studies and the U.S. Census Bureau combined with home builder interviews provide a telling report on how Hispanic and Asian influences sh
While no reliable statistics could be found on the exact number of minority owners in the home building industry, it is clear to see at housing industry gatherings that there are few minority faces in the crowd.
New Products from Sill-Rite, Variform, and International Comfort Products among others.