Eight weeks after closing, Maryland builder Marvin Ausherman schedules a single day when all trades return to wipe out warranty list items.
Simonini Builders still understands the impact of a phone call from the top guy to a trade contractor to move a warranty item off a customer’s list
Profitable insights from this year's winners - including what makes them so good
Above all else, determine two factors during the feasibility or “free look” period of a land purchase agreement
Look past the accomplishments on a job candidate’s résumé and explore the stuff that never gets bullet-pointed: failures, mistakes and bad decisions.
Pulte’s customers get personal treatment that beats that of most small custom builders.
Increasingly, buyers and builders seek out reclaimed wood; used lumber “harvested” from old homes, factories, warehouses, barns, wineries, breweries, and even bridges and railroads
Measuring customer satisfaction leads to superior customer satisfaction, which means more business.
A longstanding, profitable partnership with a real estate firm helps solidify Barone’s reputation as the customer satisfaction leader in the Rochester, N.Y., area and now, nationally.
Trends in home design and fashion come and go, and pendulums swing, so what must your about-to-open models feature for your communities to stay leaders in today's competitive marketplace?