Customer Satisfaction 7 Reasons Why Customer Experience Must Be Your Obsession Homebuyers are better informed than ever before. Exceeding their expectations has never been more important for home builders
Business Management An Award-Winning Strategy The process of entering awards competitions can help a company on the road to greatness
Business Management The Case for Compelling Workplace Culture In a market rife with competitive hiring, a great work culture is sound defense
Business Management Welcome to a Home Builder's VPO Nightmare Each variance purchase order is a failure, for everyone. It’s lose, lose, lose—for the builder, the supplier or trade, and for the customer
Business Management Get From Here to There: A Road Map for Strategic Growth Without a commitment to action, a strategic plan is just a wish list. Follow these steps to go from plan to reality
Human Resources Tips for Hiring, Training, and Recruiting Millennials Decoding the work habits of Millennials may feel like learning a new language, but for the health of your business, it's imperative
The Design Side Go With the Flow When we are completely focused on a task, we’re said to be “in the zone.” I call it being on a roll, and once it kicks in I can write for...
Business Management Grand Theft Home Building Someone is stealing from your business, eroding your margins, and beating up your bottom line. Beware: Bandits remain at large
Business Management Is Home Building Ripe for Disruption? Disruption in home building is likely to take place in its business model