Widespread use of data promotes truth instead of myth, plus better evaluation of cost control, customer satisfaction, and even quality of life at work.

What to do when everything on the list is Job No. 1

The desire to deny it is strong, but it's time to admit: Most product waste in home building has its roots in bad process. Let's look at what to do about it

How to establish sound business systems that ensure a healthy bottom line

Goodall Homes did more than make counterintuitive decisions during the downturn; the builder became an open book to its staff.

Why home builders and other businesses have communication problems and how to address them

The winners of home building’s highest award for total quality management talk about their NHQ journey and the next goals they’re trying to achieve

A strong culture and a tight team-alignment around “doing the right thing” has been the glue that enables David Weekley Homes to consistently demonstrate being a private home builder and being a large builder with a national reach are not mutually ex

It's much more productive and insightful to leave the attributes aside and understand instead what leaders are responsible for doing