Armed with years of management improvements and a recession-busting attitude, Pro Builder’s Builder of the Year kept its focus on a diversified and value-rich product offering to emerge as one of the best-run builders in the business
For Lancaster, Pa.-based Charter Homes & Neighborhoods, customer satisfaction is more than great service and warranty — it’s about making the homebuying experience something truly special
Implementing the principles of Lean in home building is no easy task, but the payoffs in waste reduction and cost savings can be substantial. Here's a road map for getting started
Home builders that have championed trade partner councils (TPCs), and industry consultants who have helped put them together, say having one can pay off with a host of benefits for the builder, and probably even more for participating trades
Veridian Homes adapts the strategies of today’s most successful companies. Professional Builder names this homebuilder Builder of the Year 2008. See why.
There’s never been a time when more talented managers are looking for jobs. Give some thought to what it takes to be a home building manager who is great with people
Process mapping is a continuous quality improvement approach that can help home builders reduce operational waste and improve product or service quality, customer satisfaction ratings, team productivity and risk management
