Level of influence your builder had on your responses to this survey:

For builders, the motivation to close on zero-punch homes is simple: Delivering defect-free homes makes customer satisfaction skyrocket, thereby increasing referrals and sales.

Aligning our teams, trades and suppliers for the right customer service outcome is as difficult for two partners as it is for a multi-regional company.

Our annual Benchmark management conference is one of the events I approach each year with equal amounts of excitement and unease.

A new partnership between Builder Homesite Inc. and SalesSimplicity.net is designed to ensure that the two companies' software will integrate seamlessly.

MediaLab, whose multimedia programs include virtual-reality products, and iBidCo, creator of online home sales systems and events.

Homestar Mortgage Services' National Builders Program provides market, competition, customer service and feasibility studies.

Home builders are among the most prolific users of focus group research, but few employ the latest innovation in the field online focus groups.

Flush with high share prices, big public builders are back on the acquisition trail.