We need a delivery pulled into this month, cycle time is killing us, subcontractors are not cleaning up, turnover is out of control, the customer wants another change, etc., etc.

For the past three months, I have written extensively on how builders are messing up the supply chain.

The National Homeowner Satisfaction Study (September 2002 PB) revealed that builders in the top 25% of customer satisfaction had 52% more closings for 2001 than those in the bottom 25%.

There are no small visions at Neumann Homes, a two-time winner of the National Housing Quality Award.

Integral to Fairmont Homes' commitment to lean manufacturing and employee involvement is its color-coded inventory system.

With about 900 employees, Fairmont Homes is one of the largest employers in north-central Indiana, which CEO Jim Shea calls 'the Silicon Valley of manufactured homes and RVs.'

Pulte Minnesota's trade council has formed a number of subcommittees designed to tackle one-time initiatives implementing a recycling program at each job site and developing safety regulations, for example.

Getting anywhere in the fast lane to management excellence requires keen process management and impact insight.

Developing world-class team members capable of driving Neumann Homes to its 2020 envisioned future of transforming the company into the undisputed No. 1 home builder in the world is an initiative that involves everyone in the organization.