Satisfaction at any point in a customer’s experience is the sum of perceptions minus expectations, says Paul Cardis, president and CEO of NRS Corp.
New homes today must do more per square foot than they ever have before.
The return of the butler's pantry is making modern entertaining easier than ever.
The Strait-Line laser line generator casts a virtual laser line across any surface.
Magna Titanium saw blades for woodcutting are ground with a 600-grit diamond wheel, making the edges three times sharper than conventional carbide teeth, the company says.
The Sedona Collection of leaded glass for Smooth-Star doorlites and sidelites has two design options.
On his way to delivering 80 single-family homes this year in Talega, the desirable south Orange County, Calif., master plan, Dave Goudie and his four assistants focus on processes, quality and communication.
With only 75 employees (including a full sales force) handling more than 500 closings a year, Engle Homes’ Arizona division seems the opposite of Ginsburg Development Corp.
High-end home building has been Don Lytton's specialty for most of his 25 years running job sites.
