PB September 2013

Sales + Marketing

Selling energy-efficient systems requires a bit of comparative math to make the value and savings more tangible to potential homebuyers

Stack of U.S. currency to pay for home energy-efficiency upgrades

Business Management

The details you don't know will hurt you

Respect your back-office help or you could be overwhelmed with trying to be efficient.

Leadership

Home Builders That Show Leadership in Action

These home builders take the responsibilities of leadership seriously, providing great examples of what leadership in our industry looks like today

one black game piece with group of red pieces

Customer Satisfaction

The Irate Customer Is Coming to Get You

Bad reviews are a fact of business, but as more embittered consumers vent their frustrations on social media, those opinions can shape the perception of your brand

Customer Satisfaction

The New-Homebuyer's State of Satisfaction

Surveys reveal what customers are saying about how well home builders are delivering customer satisfaction and where they are failing

Man and woman sitting back to back on a box amidst home renovation project

Business Management

HHHunt customers are smiling

The 2013 BPAA winner for customer satisfaction shares its Golden Rule for creating fans.

Home Builders Institute's Schools to Skills Grant Application Open Through December

As Mortgage Rates Rise, Buyers Lose Purchasing Power

Renters Are Choosing Single-Family Homes for These Features