Quality Management

Steve Jobs and Leadership

In the wake of Steve Jobs retirement announcement as CEO, Apple shares fell by 5%. For most people Apple is Steve Jobs, so that’s not a...

Quality Management

Performance excellence self-assessment table

From Cargill to Caterpillar, from Motorola and Boeing to Ritz Carlton they all use the Baldrige Criteria to successfully drive performance...

Quality Management

Hotspots: corrective and preventive action

A hotspot is a recurring problem, by focusing on the top ranking hotspot with corrective and preventive action they can be reduced or...

Quality Management

Here are some interesting results from a 2011 survey by the Baldrige Performance Excellence Program. % Agree or Strongly Agree As it...

Quality Management

The all American home

When we talk about sustainable home building we focus on energy efficiency and green. But another level of sustainable building is ensuring...

Quality Management

SMART

The SMART acronym is an excellent way to evaluate your goals and objectives. Are they Specific, Measurable, Attainable, Relevant and Timely...

Quality Management

Clean job sites…who cares!?

Disorganized and untidy job sites are covered with destroyed or damaged materials, reflect chaos between trades, reduce productivity and...

Quality Management

Talent management and best practices

We spend a lot of time and effort training our teams and developing them in our culture and so the retention and ongoing development of our...

Quality Management

Sustainability and social responsibility

The construction industry dramatically impacts the environment, with buildings consuming 17 percent of the world’s fresh water, 25 percent...

Quality Management

Home Builder Scopes of Work

One of the keys to a successful builder and home is a strong set of scopes of work

Home Builders Institute's Schools to Skills Grant Application Open Through December