Home builders weigh which strategy will best allow them to survive and profit when the market turns around

Irmo, S.C.-based Mungo Homes scored a National Housing Quality award on its very first try, which almost never happens

Get your management team fully engaged and arm them with a consistent level of knowledge and skills to sell, build, and deliver higher-quality homes

With a few notable exceptions, builders haven't figured out that if they create a disciplined, bulletproof building process, they'll have very few customer issues. And for those who do, they have time to deal with them

Home builders remain among the toughest classes of business to insure, but the insurance market has begun to soften for them. Large builders in particular are seeing increased competition among insurers, better terms and conditions, and even better prici

Process mapping is a continuous quality improvement approach that can help home builders reduce operational waste and improve product or service quality, customer satisfaction ratings, team productivity and risk management