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Management
Best Practices Are In The Air
Home builders despise two things: punch lists and callbacks. "Callbacks pertaining to the comfort of a home are common in our industry," says Ross Benline, a customer service manager with Ryland Homes Austin/San Antonio division. Yet when it come
Management
It's All About Storage
With the evolving trends that sweep in and out of the building world, there's one particular trend that seems to be evolving beyond attics and basements — unlimited storage space. For some, organizing comes easily; for others organization is th
Management
Let's give 'em something to talk about
This column is best read while humming Bonnie Raitt's classic, "Something to Talk About." Trust me — just try it and feel the difference. In the July issue I challenged the notion that builders receive good value from their advertising
Management
A New Old Business
In July 1998 I sat intimidated in front of my computer screen, wondering what I could possibly say to all of you about a business totally new to me and wonderfully familiar to you. Adding the words, Editor-in-Chief, Professional Builder behind my name di
Management
Listening Skills
This month, we sit down with new home sales professionals Kelly Boehmer, Debbie McGhee and Reed Schweizer to discuss listening skills. John Rymer: One of the most important skills in selling is learning to listen. What are some tips on improving your lis
Management
What does success look like?
One of the main reasons relationships fail, whether they are professional or personal, is because of misalignment of expectations. The sales and marketing folks know this all too well and focus heavily on "establishing buyer expectations" in orde
Management
Destination Homes
Greg Cox, Purchaser; Layton, Utah James Hardie Hardiplank Siding www.jameshardie.com James Hardie siding is a low...
Management
SOKO
SOKO has expanded its Manhandles Collection by offering mirrored images of the seven original Manhandle pulls as well as large entry versions. Designed by San Francisco artist Cari Jaye Sokoloff, the collection features sculptural figures in five poses.
Management
Endura
Endura released the Wood Clad Ultimate Astragal. Used with French Doors this product offers many of the same features as the Ultimate Astragal, including a patented three-point seal between the active door, inactive door and sill as well as strike and de
Management
Stanley Works
The Stanley MaxLife tripod flashlight enables builders to work in confined areas without having to juggle a tool in one hand and a light in the other. Stanley's tripod Flashlight provides full dexterity while supplying ample lighting. This LED flashl
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