To help involve consumers in its annual Homearama show, the Rochester (N.Y.) Home Builders Association added a new twist to the building site: web cameras that monitored the building process for three months before the July event.

Like many of the other sales all-stars, Debbie Melloh, a 12-year veteran of M/I Homes, likes to sell by building relationships that tend to increase a buyer's comfort level.

Custom builder Chris Meinhart, an 18-year veteran of the construction business, prides himself on his knowledge and use of cutting-edge building materials and finished products.

After selling new homes in Southern California for more than eight years, Gail Ringwald is experienced in every imaginable market - from today's housing boom to the not-so-long-ago housing bust and the in-between years as well.

While most consumers who purchased a new home had been through the home buying process at least once before, a third of those surveyed were first-time buyers.

One thing guaranteed to each prospective buyer who walks through the doors of the Morrison Homes sales center in Brentwood, Calif., east of San Francisco, is a professional demonstration of the model home of your choice.

A 16-year new home sales specialist for custom builder Hans Hagen Homes, Jim Lee is a perennial sales leader who has won wide admiration from his co-workers and peers, says Dorie Griffith, vice president of sales and marketing for Hans Hagen.

Afew strategic management philosophies can eliminate concerns about getting a proper return on employee compensation.

Eva Walker is a natural. She is among those new home sales all-stars who do so many things correctly from the moment they start their career that they seldom stop to put a name on the processes that make them successful.