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Best Practices

Do you listen?

'Of course I do', or so you say! But do you, would you really? I have been shocked over the years at the reaction to those who approach...

The Lean Builder

The rule of 8, 9, 12 but never 16

Todd Hallett and I are running a LeanPlan Workout session this week in Tennessee with one of my favorite builders. In the years I have known...

Lean Design

Whether you call them crickets or saddles, the little patch of roof that is bridging water past a chimney or other element obstructing water...

Quality Management

A Simple Process Improvement Tool: 5W2H

When working on improving a process in your business, this simple tool can help you think thorough improvement opportunities

Customer Satisfaction

Readers may recall a study I did a few years ago attempting to identify the most reliable predictor of future new home sales activity. The...

Lean Design

Love story turns to a Lean bromance

After last weeks blog about the great match up of Lean and custom homes I received the following inspiring "boots on the ground" letter...

The Lean Builder

The 5th article in my series on Quality Management was just published by Professional Builder Magazine and appears concurrently on www...

Quality Management

What is your company culture like?

Yes we are making lists again! Make two lists. In one list the elements of company cultures that you have experienced and liked. In the...

Quality Management

Implementation: Making it happen

“It is leadership, that recognizes that structure and goals are not effective without the corresponding tactics and that neither will...

Quality Management

Team formation

Forming, storming, norming and performing are the four key stages in team formation. Forming: This is a short lived period when the team...

Home Builders Institute's Schools to Skills Grant Application Open Through December