Quality Management

Servant leadership

Servant leadership emphasizes an increased service to others, a holistic approach, promoting a sense of community and the sharing of power...

Quality Management

New product development

There are some characteristics that should be embedded in any New Product Development (NPD) process. This includes customer input, the...

Quality Management

Quality is a companywide issue

Quality is not about tunnel vision, a focus only on the reduction of variation in production alone. Quality is no longer just about the...

Quality Management

A question that regularly arises is how to sustain quality management or to put it another way, what are the reasons for quality management...

Quality Management

Quality and risk management

Standards provide crucial communication, alignment and compatibility at an international, national, industry and individual organizational...

Quality Management

For over 20 years, the National Housing Quality Award has been helping some of America’s best home builders improve their operations and...

Quality Management

Studies show that across industries Cost of Quality (Failure, Appraisal & Prevention) is: 2.6-4% of sales revenue. In the...

Quality Management

Consumers are Willing to Pay for Quality

A report last year by the NAHB Research Center found that “increasingly, today’s homebuyers want energy-efficient, low-maintenance, well...

Quality Management

Design for Six Sigma

The Six Sigma methodology DMAIC (Define, Measure, Analyze, Improve and Control) is used to improve an existing process. Design for Six...

Quality Management

It is critical to know what our customers think of living in the homes we build for them and what it was like to be involved in the design...

Home Builders Institute's Schools to Skills Grant Application Open Through December