Lean Building Putting the Value Back in Value Engineering for Home Builders It isn't about cutting costs. It's about adding value to the homes you build
Moisture Management 5 Steps to Proper Mold Removal and Mold Remediation Want to know more about how to remediate mold? Follow these steps for quickly addressing mold problems in homes
Business Management 5 Smart Business Tactics for Growing Your Building Firm Developing honest and respectful relationships with clients is key for transforming visions into reality
Quality Matters A Great Impression—Jobsite Best Practice Jobsite cleanliness is one of the most visible examples of your company’s standards and competence
Quality Matters Construction Quality, Part 1: How to Get What You Pay For The first step to getting high-quality work is describing exactly what you expect. Part 1 in a two-part series
Sales + Marketing How to Encourage More Referral Sales A plan to generate up to 45 percent of this year’s homebuyers at a minimal cost is the most important piece of the home building equation
Customer Satisfaction Construction Quality: Why It Matters and the Road to Getting There First you have to define construction quality for your business, then you have to figure out how to achieve it
National Housing Quality Award Tim O'Brien Homes Wins 2017 NHQ Silver Award To get the high marks that Tim O’Brien Homes earned for customer satisfaction, the 2017 NHQ Silver Award winner had to deliver from contract...
Customer Satisfaction 7 Reasons Why Customer Experience Must Be Your Obsession Homebuyers are better informed than ever before. Exceeding their expectations has never been more important for home builders
Customer Satisfaction 10 Ways to a Customer-Centric Culture Consistency, effectiveness, and success depend upon precisely documented expectations for your entire home building team